Car Wash Membership Software That Grows and Keeps Your Wash Club
Members Hacker sits next to your POS and works on your unlimited wash club. Your POS keeps selling and billing plans. Members Hacker brings in new members, follows up when a card declines or a member drifts, and invites cancelled members back, by text and only with permission.
What car wash membership software should do
Car wash membership software helps a wash do three jobs: sell unlimited plans, bill them every month, and keep members paying. Most washes already bill through their POS. The selling and keeping part is usually what's missing:
- Sell: turn ad clicks, site visitors and drive-by customers into members.
- Bill: charge the plan each month and retry failed cards. This usually lives in your POS.
- Keep: follow up when a card declines, remind members what the plan gives them, and invite cancelled members back.
Where Members Hacker fits next to your wash POS
Members Hacker doesn't replace your POS or wash controller, and it doesn't charge or retry cards. It works alongside them. Your POS handles billing and card retries. Members Hacker takes your member, decline and cancellation lists, texts people when it makes sense, then shows you what happened.
Contact imports check for duplicates, so the same person isn't added twice. During a demo we'll go over how your system's data gets in.
Sell more plans: ad and landing-page lead capture
Landing pages and offers collect a name, a mobile number and a consent checkbox. The first text a new contact gets asks them to reply YES for offers or STOP to opt out. Offers go only to people who reply YES. Each lead is tagged with the page or ad it came from. That way the funnel dashboard shows which sources bring members, not just clicks.
On Full Management, we set it up and run it for you. More: SMS lead capture.
Keep members: declined-card follow-up and win-back
- Declined cards: once your POS has finished retrying, opted-in members get a short, friendly text pointing them to your wash's own page to update their card or rejoin.
- Follow-up: at most one card-update text every thirty days while the card is still declined; it stops once the card is recharged, the plan is cancelled or the member replies STOP.
- Tier texts: remind members what their plan includes and when stepping up a tier makes sense.
- Win-back: cancelled members who opted in get a come-back offer with a clear expiry.
Read the guides: declined membership payments, reducing membership churn, and the membership retention and win-back use cases.
Know what your members are worth
You get your numbers in one place, in the funnel dashboard and owner portal: leads, opt-ins, new members, follow-ups and win-backs, by source. Reports show totals only, not individual customers. See the lifetime value dashboard use case.
Consent built in: YES/STOP ask first, STOP honored, set send window
- The first text to any new number asks them to reply YES or STOP. Offers go only to people who reply YES.
- Anyone who replies STOP goes on a permanent do-not-text list and gets no more marketing texts.
- Texts go out only inside a set send window, 8 AM to 4 PM by default.
- Each contact keeps a record of how and when they opted in.
These guardrails help. They don't replace legal advice. Review your texting program with your own legal counsel. More: SMS compliance guide, Security, SMS terms.
Pricing
| Plan | Price | What's included |
|---|---|---|
| Self-Serve | $49.90/month for months 1–3, then $499/month | We set it up, your team runs it day to day. Turn regulars into members, collect more declined payments and keep more of the members you have. |
| Full Management | $374.50 for month 1, then $749/month | Everything in Self-Serve, set up and run for you by our team. |
New Self-Serve signups pay $49.90/month for their first 3 months, then $499/month. New Full Management signups pay $374.50 for their first month, then $749/month. Both plans auto-renew monthly until cancelled. There is no free trial. Full details on pricing.
See how it works for your wash.
A short demo call. No pressure, no jargon.
Book a callCommon questions
What is car wash membership software?
It's software that helps a car wash sell, bill and keep unlimited wash plans. Billing usually lives in your wash POS. Members Hacker adds what sits on top: consent-first texting, landing-page lead capture, declined-card follow-up, win-back offers and a funnel dashboard that shows where members come from.
Does Members Hacker replace my car wash POS?
No. Members Hacker works alongside your POS and doesn't charge or retry cards. Your POS keeps selling plans, billing members and retrying declined cards. Members Hacker texts members who opted in after your system finishes its retries, and runs the lead capture and win-back steps around it.
How much does car wash membership software cost?
Members Hacker Self-Serve is $49.90 a month for your first 3 months, then $499 a month. Full Management is $374.50 for your first month, then $749 a month. Both auto-renew monthly until cancelled. There's no free trial. Every plan includes the platform and full setup by our team. The only difference is how much we run for you.
Can I text members without breaking the rules?
Members Hacker sends every new number a YES/STOP opt-in ask first and sends offers only after YES. It honors STOP right away with a permanent do-not-text list and sends only inside a set send window. These are guardrails, not legal advice, so review your program with your own counsel.
Does it work for multiple locations?
Yes. If you run more than one wash, book a call and tell us how many sites you have and how each one is set up today. We'll quote extra locations based on your sites. Every plan includes the platform and full setup by our team.
When should a car wash text a member after a declined card?
Wait until your wash system has finished retrying the card, which on many POS systems takes several days, so you don't text people whose payment is about to go through. Then send a short, friendly text with a direct link to update the card or rejoin, and stop as soon as they do.